Reduce Employee Potential Expose to COVID-19 Through Controlled Dispensing Solutions for Office and IT Supplies

IDS’ iVendTech provides a seamless transaction experience to allow employees to easily access office and IT supplies without direct, face-to-face interaction with other employees

As COVID-19 continues to spread across the world, it is more important than ever to ensure that employers are protecting their on-site employees by providing a safe, sanitary work environment. As a result, many organizations are evaluating and adapting their workplace processes and procedures.

This includes transitioning workforces to working remotely. However, there are many organizations that require some or all of their staff to be on-site due to the essential nature of the products and services they provide, as well as the job functions of the employees. For onsite employees, social distancing and reducing the need for face-to-face interaction is critical.  Social distancing can be accomplished by utilizing contactless interactions when possible. For example, companies across many industries are utilizing technology for virtual meetings and implementing solutions such as controlled dispensing to limit the interactions between employees. 

As companies put in place measures to limit face-to-face interactions and encourage social distancing, it is also important to reduce the handling of critical supplies, such as office supplies and IT assets, as much as possible by limiting contact points.  According to the National Institutes of Health (NIH) and the Centers for Disease Control and Prevention (CDC), the lifespan of the Coronavirus can vary based on different surfaces and can last anywhere from 30 minutes to three days. 

  • Airborne: 30 minutes to 3 hours
  • Cardboard: 24 hours
  • Stainless Steel: 2 days
  • Plastic: 3 days  

Intelligent Dispensing Solutions provides controlled dispensing solutions, specifically for office supplies and IT assets through its brand iVendTech.  iVendTech offers a contactless transaction experience through controlled dispensing to allow employees to easily access office and IT supplies without direct, face-to-face interaction with other employees. 

The above CDC guidelines have prompted many organizations to re-evaluate the ticket process and resolution methods utilized by their IT help/service desks.  The risks in traditional IT help/service desk applications are due to the face-to-face interaction and hand-off exchanges of IT assets and hardware between the service desk team members and employees.  

Many of IDS’ iVendTech customers enjoy the self-serve, streamlined asset acquisition and ticket process from a convenience perspective. In addition, they recognize the advantages from an employee’s health and safety perspective through the ability to secure assets via contactless transactions. “IDS’ dispensing solution has completely transformed our organization.  We used to be inundated with requests for IT peripheral and other office supplies, but since implementing iVendTech these requests have dropped significantly. Plus, employees love that they can access all supplies they need 24/7 without waiting for assistance from the IT staff,” said Kyle Williams, Senior IT Manager at Fastly (previously IT Manager at GoSpotCheck).

With COVID-19 having up to a three-day lifespan on supplies such as laptops, batteries, and headsets, face-to-face IT help/service desk interactions may pose a risk of being a spreading point within organizations.  Another advantage to IDS’ iVendTech solution is the ability to limit access to products for a certain period of time to ensure that any virus transfer or contamination risk is eliminated.  

For instance, the IT employee can fill the supply dispenser or locker and then place the selection or compartment out of service until a specified date/time.  Plus, IDS supply dispensers offer first-in-first-out loading. This ensures the newest products loaded into the machine will not be dispensed until the older products in that selection have been dispensed, which further reduces any risks due to transfer on the supplies.

Unlike open supply closets, in which multiple employees can access and return office supplies and IT assets, controlled dispensing through iVendTech’s supply dispensers and supply lockers require employees to only access the specific product and quantity they need. The employee must be verified for access before the supply is dispensed and the employee is able to touch the item.  Just think, in an open supply closet setting, how many people before you may have picked up those AA batteries or headset and put it back on the shelf. With controlled dispensing, your supplies are at a much lower risk of contamination by being handled by fewer individuals.

Besides the supply itself having the opportunity to be handled by multiple people in an open supply closet setting, another consideration is the cleanliness of the supply closet itself.  For example, when employees access products in supply closets they often come in contact with shelving or bins housing the supplies, the supply closet door handle and other areas within the supply closet.  You have an increased risk of direct exposure on the shelf itself and door handle, as well as transfer exposure from the product. With being fully secured within the supply dispenser or locker, this is not a concern or risk, as only the IT help desk/ service desk employees have access to the interior of the machine, including the shelving within.

Another advantage of IDS’ iVendTech solution is the real-time data and reporting capability through its proprietary iQ Technology software.  iQ Technology allows administrators to track who accessed what item(s), when they accessed the item(s), and the quantity of the item they accessed.  This chain of custody is critical when identifying and mitigating risks in a crisis situation, as well as is useful on an inventory management basis during normal operating circumstances.

With the current situation with COVID-19, it is essential that supplies are not being passed among multiple individuals, whether it be office supplies or tech supplies.  Having a solution in place, such as iVendTech, to manage and track inventory, as well as protect employees who are managing and consuming that inventory from contamination reduces an organization’s risk and also helps protect the well-being and health of employees.

Having a plan in place to keep your business operational during crisis situations, such as the COVID-19 pandemic, starts with protecting your most critical asset – your employees.  iVendTech can help. As you are evaluating and initiating your response plan, we want to help you keep your employees safe, while providing a solution that increases productivity within your organization and reduces costs by eliminating the shrinkage of office supplies and IT assets.

For more information on iVendTech office vending machines and other dispensing equipment, contact 1-877-771-4446.

We’re Heading to Orlando for “Work”

We are excited to be heading to gorgeous Orlando, Florida November 9-13 for the Service Management World Show. IDS will be showing off our helpful solutions for managing office and technology supplies. The Service Management World Show from HDI is a great opportunity to hear from service management experts and learn about the latest trends in the industry.

The IDS iVendTech solution reduces costs from untracked office and IT supplies and increases employees’ productivity. Our machines are simple to use, they work 24/7, they don’t take breaks or need vacation time.  

Supply dispensers provide instant access for employees to IT products and other essential office supplies.

“I used to be inundated with requests for IT peripherals and other office supplies, said Kyle Williams, IT Support Specialist at GoSpotCheck.”But since implementing the vending machines these requests have dropped to almost none.”

Kyle Williams, IT Support Specialist at GoSpotCheck.

Daniel Bolens is the Desktop Services Specialist at JAMF Software. He calls the IDS iVendTech machines the “perfect solution.” After researching other suppliers he determined “IDS had the best technological solution.”

Daniel Bolens, Desktop Services Specialist at
JAMF Software

For more information about our iVendTech machines for your office and IT supply management give us a call at 1-877-771-4446.

iVendTech: Secure Access to Technology and Office Supplies

Successful businesses are always on the lookout for ways to save time and money. Intelligent Dispensing Solutions incorporates the latest controlled dispensing technology to help businesses and organizations across the globe work more efficiently and save money.  IDS has supply dispensers that provide instant access for employees to IT products and other essential office supplies. Our supply dispensing equipment is a cost effective and instant way to secure supplies while getting them into the hands of those who truly need them.

Employees need access to certain tools in order to perform their job well. Unorganized supply cabinets and locked up technology can lead to time wasted for employees and lack of productivity. IDS’s iVendTech reduces costs from untracked office and IT supplies and increases employees productivity. Our machines are simple to use, they work 24/7, they don’t take breaks or need vacation time. The IDS Supply Dispenser contains a state-of the art control system that allows secure web based interface for 24/7 real-time transactions and reporting. Supply Dispensers track who is taking what supplies and when. There is security, organization and accountability with our machines. No more losing money on lost supplies or wasted time. IDS has APIs that customers can use to integrate with their internal systems. Our machines can use access codes and key cards to enable and track employee access. Your implementation specialist will work with you to customize equipment that works best for your business and organization. IDS also provides leasing programs as well as equipment branding services. If you have any questions during the life of your equipment, we have expert technicians on call ready to help you.

For more information about our iVendTech machines for your office and IT supply management give us a call at 1-877-771-4446.

Inventory Management

Intelligent Dispensing Solutions takes pride in being leaders in serving companies manage their inventory. We are working to develop the best software and hardware to help all types of organizations save money.

“What we do at IDS is: How can we help with managing your operations?” said IDS VP of Sale John Van Horn. “So we put our efforts into our software from a managing perspective. Managing what you have and that could vary.”

Our inventory management and control solutions are designed to save you time and money. IDS has designed many successful applications to assist businesses, EMS, schools and hospitals securely dispense important supplies. Our applications are used to track supplies, sell products and control dispensing.

Companies spend a great deal of money either tracking inventory or losing money from “lost” invent. IDS has inventory management and control solutions that are easy, effective and automated so supplies and inventory can get in the hands of those they were intended for when they need it. We understand that for any organization it’s about the money.

“Historically 30% has been saved by using our equipment,” said Van Horn.

IDS is committed to working with our clients to create money saving solutions that allow them to spend time and money on responsibilities other than inventory control. Call us today at 1-877-771-4446 to learn how we can help you.

Vending Machines Aren’t Just for Snacks

                  It is most common for people to associate vending machines as only serving food and drinks. However, more and more we are seeing vending machines that have a variety of uses besides dispensing food. Businesses are understanding the value of convenience and the ease with which products can be stored and delivered in vending machines. Vending machines also provide a secure location for items and easy tracking and inventory information.

                  Companies are learning that vending machines help them get their products in front of their possible customers sooner. A recent Small Business Trends article titled “Vending Machines Aren’t Just for Snacks Anymore” noted that companies are selling jackets and headphones out of electronics vending machines in airports. Vending machines help companies go to their customers rather than on relying their customers coming to them. In addition to airports, schools and universities are becoming popular places to place non-traditional vending machines.  These machines can help travelers that are missing something they want for their trip or a student who needs a piece of technology for class.  Fitness centers are also great places to reach a target market through automated dispensing. Just like in traditional snack vending where location is important and a business profits when they can take their product to where people interested in their product already are.

iVendTech Satellite Machine

                  Organizations are also learning how vending machines are efficient and cost effective ways to get necessary supplies to their own employees. Businesses can use vending machines to track supplies, so they know exactly who is taking the supplies, and can limit how many workers can take. Employees can also take supplies 24/7 and do not need to wait on anyone else to access what they need. Intelligent Dispensing Solutions had been very successful helping hospitals dispense and sort their scrubs and other medical supplies. IDS also has helped fire departments track and dispense emergency supplies. Improved inventory management with vending machines is helping organizations save money and better serve their workers.

             We will let other companies get customers snacks and drink. We are proud to be on the cutting edge of automated inventory management systems helping businesses save time and money. Helping companies develop automated retail plans to reach their target market is important to us. Intelligent Dispensing Solutions is excited about the future of vending and the growing awareness and opportunities to vend non-food items. Do you have an idea of something you would like to vend but need helping making it happen? Contact us today at 1-877-771-4446. We would love to learn how we can serve you!

IDS New Web Service Features

Intelligent Dispensing Solutions is excited to announce new web service features that will enhance reporting and accountability allowing you to further streamline administration costs. The new features include: Supply Room, Electronic Checklists and Ambulance Stock Inspection Sheets as well as Transaction Reporting.

Supply Room

Supply Room makes sure that you always have the items needed to restock your machine.  With Supply Room you can set critical alert level and par levels for items that are ready to be stocked in your IDS UCapit machine(s) and items that will remain stocked on the shelf. You can be alerted when you need to reorder products and if you need to restock products. Soon this service feature will include the ability to run purchase orders based on your supply levels in both machine and supply room.

Electronic Checklists and Ambulance Stock Inspection Sheets

Electronic Checklists and Ambulance Stock Inspection Sheets provide the ability to better manage tasks by creating your own checklist. The checklists tracks who completed a task and when. A completed task can be reported automatically by sending an email to the designated crew member. The completed checklist is easy to share with those on your team as well.

Electronic Checklists and Ambulance Stock Inspection Sheets

Electronic Checklists and Ambulance Stock Inspection Sheets provide the ability to better manage tasks by creating your own checklist. The checklists tracks who completed a task and when. A completed task can be reported automatically by sending an email to the designated crew member. The completed checklist is easy to share with those on your team as well.

Transaction Reporting

In the Transaction Reporting feature the allocation displays automatically when a report in run. For example, if you are prompting your crew members to enter the Run Number and Unit Number it will automatically display with the individual transaction record without having the change the account setting. Also, when you check the ‘Customize Columns’ box, further options for returning the data you want appears. You can now make selections for displaying the Lot Number and Expiration Dates. This means that the individual Lot Number and Expiration Date will display for each individual product that has been dispensed. Remember that any time you run a particular query, you can automate it.

IDS Advancing Technology

IDS expects to continue improving our solutions in order to provide your organization with increased value. Please contact us to schedule an online demo on these new web service features or have general questions about optimizing your use of the IDS UCapIt solution.

Top 4 Complaints Office Managers Hear Every Day

Office managers have the unique task of toeing the line between helpful coworker and strict supervisor. While the role and duties of an office manager varies from organization to organization, the crux of the position is the same: to ensure that all employees are equipped to perform the tasks they were hired to do – while keeping them happy with their work environment. According to a Gallup Poll, 24% of workers are “actively disengaged” at work, meaning they dislike their work environment.

Identifying the top 5 common office problems that you, the office manager, will most likely hear within a week of beginning your role is important; once you know the potential issues you’ll have to solve for your employees you’re one step ahead of the game in keeping them happy!

 

PROBLEM 1: “I feel like I’m being micromanaged!”

SOLUTION 1: We understand the importance of tracking logs being kept to monitor office supply takeouts, but what if there was a way your employees could get what they need without feeling like their day is being ruined by processes? With our solutions, there is. IDS makes it easy for all inventory to be tracked while removing the need to put your employees through an excruciating process (not to mention expensive production downtime!)

 

PROBLEM 2: “My computer mouse/keyboard/webcam keeps breaking!”

SOLUTION 2: IDS’s office supply vending machines solve this problem by allowing employees to retrieve new keyboards, mouses, and other office peripherals on their own – without involving IT. This solution also grants you more insight into what supplies are needed and which are extraneous.

 

PROBLEM 3: I can never find batteries when I need them!

SOLUTION 3: We live in a wireless world, and IDS recognizes the important of giving your employees easy access to batteries. Without machines, no one needs to go digging through a supply closet just to find a set of “double As”

 

PROBLEM 4: “I’m getting behind on my work”

SOLUTION 4: Because our electronics vending machine, featuring an elevator lift for fragile objects, makes it so easy for employees to get the equipment they need quickly, IDS keeps your workforce operating efficiently. This increases your bottom line not only by reducing down time but also by allowing your employees to continue providing timely service to your customers.

 

Embrace New Technology to Manage Assets

 

BoundTree’s “Change the Game” Webinar was originally broadcast on November 13th, featuring a panel discussion on the benefits of implementing leading-edge technology solutions to manage assets, to improve quality of care and the bottom line within health care. The line-up consisted of panelists from private ambulance companies and public/municipal EMS agencies, as well as a noted medical expert, to provide peer-to-peer advice and share how they changed the game for their organizations by embracing new innovative asset management technology.  

This panel featured an IDS customer, Chief Michael Baker of the Tulsa Fire Department. Chief Baker discusses the benefits of implementing new technologies into your organization to increase efficiency.

This concept is the backbone of Intelligent Dispensing Solutions’ operation: we create machinery, software, and technology that helps save our clients money, time, and in some cases – lives.  

Listen to the event recording here.

iVendTech – How a Vending Machine In Your Office Can Benefit Business Travelers

IDS Office Supply System is the answer to a simple desire of many businesses: We want to vend & track supplies for our employees. It proves there are no limits to intelligent dispensing. Now everything from ballpoint pens to keyboards can be dispensed from this versatile machine.

An IDS office supply vending machine offers many benefits like the ability to place products where they are needed 24/7 while reducing or in some cases eliminating office supply cabinets and drawers. Everything is secure and trackable letting you concentrate on your core business and not on keeping track of your supplies.

An employee arrives at an office that is not their home office and is in need of IT peripherals to accomplish their work. Examples might be a laptop power supply or security dongle. An on-demand electronics vending machine would allow the user to procure the item quickly.

An Employee can go to the machine and input their employee ID or swipe their ID card at the machine to initiate a dispensing session. The machine then sends ID/PIN to the server for authentication and restriction information is retrieved from the database (restriction information is based on departmental limits or other criteria as desired). If the employee is validated the dispensing session continues, otherwise the dispensing session terminates.

Tracking of products is easy. Transaction information is sent to the database including: time and date, account, site, machine, product(s) dispensed, and employee name or ID.

iVendTech

For office supplies and IT management we highly recommend that you check out the iVendTech site and features.

Vending Machine For Office Supplies Opened in a Library

There are few things more irritating than needing something to write with and not having it. Whether you’re an office worker getting ready for that big presentation or a student getting ready to take that test, nothing quite matches the sinking feeling in your stomach when you reach for your trusty pen and can’t find it. If certain companies have their way, however, this is one problem that society will never have to face again. A number of IT office supply vending machine options have recently made their way into the world and are yielding incredibly positive results.

The Penn State Bookstore

Seeing a vending machine on a college campus is certainly nothing new. College students have been using them for quick snacks in between classes for decades. However, Penn State University recently took a bold step to make sure that students didn’t just have access to all the salty and sweet snacks they want, but also to all of the office supplies they could ever need.

Penn State University installed two such vending machines on its campus that are packed with the types of necessities that you CAN’T eat. These library vending machines are filled with notebooks, headphones, calculators, pens and other miscellaneous office supplies, taking “convenience” to a whole new level.

From the student’s perspective, the benefits are clear. If they get to the library and realize they forgot their notebook, they don’t have to rush back to their dorm – they can just buy a new one. From the University’s perspective, they’ve also unlocked a brand new revenue stream at the same time. It’s the type of situation where everyone wins.

iVendTech | A New Versatile Approach to Office & IT Supply Asset Management

ivendtech office supply and it vending machineiVendTech is just one example of an office and IT supply solutions provider that is paving the way in this regard, taking the concept of the vending machine for libraries to an incredible new level. Not only do iVendTech’s solutions help to provide all of the important supplies people need at a moment’s notice, but they also offer additional benefits by way of features like will-call lockers, real-time reporting, inventory management and control capabilities and more. All transactions from the notebook vending machine are recorded, allowing people to experience a more deeper level of insight into their inventory control than ever before. These real-time analytics can also help them make more informed purchasing decisions based on buying patterns, trends and more.

These are just a few of the reasons why smart supply vending machines for offices and other contexts are so great. They take the natural benefits of the vending machine to the next level by offering on-demand access to the tools students, business professionals and others need when they need them the most. This is just another in a long line of positive steps that vending machines have taken towards becoming important fixtures in all of our lives in recent years.